Privacy Policy

Introduction

HOUSE OF CODE COMPANY LIMITED ("we," "us," or "our") operates Meetly (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this privacy policy carefully. By using the Platform, you consent to the data practices described in this policy.

Information We Collect

Personal Information

When you register for an account or use our services, we may collect:

Name and contact information (email address, phone number)
Account credentials (username, password)
Profile information (professional background, expertise areas)
Payment information (processed securely through third-party providers)
Communication preferences

Booking Data

When you book consultations through our Platform, we collect:

Booking details (date, time, duration, type of session)
Expert selection preferences
Session notes and feedback (if provided)
Cancellation and rescheduling history

Automatically Collected Information

We automatically collect certain information when you access our Platform:

Device information (type, operating system, browser)
IP address and approximate location
Usage data (pages visited, features used, time spent)
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our Platform services
To process and manage your bookings and payments
To communicate with you about your account and bookings
To improve and personalize your experience
To analyze usage patterns and optimize our Platform
To detect, prevent, and address technical issues or fraud
To comply with legal obligations

Payment Processing

We use secure third-party payment processors to handle all financial transactions. We do not store complete credit card numbers or financial account information on our servers. Payment processors are required to comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements.

Analytics

We use analytics tools to understand how users interact with our Platform. This helps us improve our services and user experience. Analytics data is collected in an aggregated and anonymized form whenever possible. You can opt out of analytics tracking through your browser settings or by using available browser extensions.

Account Security

We implement industry-standard security measures to protect your account and personal information, including:

Encryption of data in transit and at rest
Secure password hashing
Regular security audits and updates
Access controls and authentication measures
Monitoring for suspicious activities

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With experts you book consultations with (limited to necessary booking information)
With service providers who assist in operating our Platform
When required by law or to protect our legal rights
In connection with a business transfer or acquisition

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate data
Deletion of your account and associated data
Objection to certain data processing
Data portability

To exercise these rights, please contact us at info@meetlybook.com.

Contact Methods

If you have questions about this Privacy Policy or our data practices, please contact us:

HOUSE OF CODE COMPANY LIMITED

Email: info@meetlybook.com

Location: Phuket, Thailand

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.